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About Guardian

About Guardian Home Care

Guardian Home Care is a nurse-led Toronto agency and an Integracare company. We provide personal support and nursing at home, with quality backed by an ISO 9001 certified system.

A South Asian female caregiver and an elderly woman sharing a quiet moment beside framed family photographs on a fireplace mantelAn Integracare Company
Two photographs of the same beloved woman, taken a lifetime apart
A lifetime, well lived

Our Why

The reason we do this has a face.

These are two photographs of my grandmother, taken a lifetime apart. The young woman with everything ahead of her, and the woman who became the heart of our family.

To me, home care means making sure the people who shaped us keep living well, with dignity and comfort, in the place they know best: home.

This is the standard behind Guardian Home Care. As part of the Integracare family, we have cared for Ontario families for more than 35 years. We measure every visit by one question: is this the care I would want for my own grandmother?

Lee Grunberg

President & CEO, Integracare

Our purpose

Our Mission

At Guardian Home Health Care, our mission is to provide the highest quality of at-home care for Seniors, supporting their independence and joyful living.

Where we are going

Our Vision

Guardian Home Care's vision is to be a leading provider of personalised home care services with care management families can rely on.

What guides us

Values

Our services give dignity and comfort to loved ones, and peace of mind for families. Look no further. You’ve found the right company to deliver the quality of care you’d want for yourself and for someone you love.

Diversity

Diversity refers to the unique characteristics that all of us possess that distinguish us as individuals and identify us as belonging to a group. It includes race, ethnicity, gender, religion, sexual orientation, accent, and more.

Inclusion

Creating an environment in which people have both the feeling and reality of belonging and can work to their full potential.

Equity

The practice of ensuring a fair, inclusive, and respectful treatment of all people.

Our history

Our Story

Families come to us in a state of crisis. Often there is exhaustion, family conflict, and disagreement on how to help mom and dad. There can be obstacles that seem impossible to overcome, like distance and the demands of their own career and families. We respond to the family while being the experienced caregivers, providing support and consistent care and advice while families are struggling to cope. Leave the hands-on professional caregiving to us and find relief and support in your time of need. This can allow families to step back and make decisions about care with less pressure and urgency.

How we've evolved

The peace of mind of family members is just as important as the quality of care given to the client. Our role is to assist and empower the primary caregivers, who are the clients' family members, and in some cases friends, neighbours, and Powers of Attorney. We don't replace them, but we add to the kind of care that they can provide.

We see ourselves in partnership with families and others who are involved with our clients. We’ve developed techniques and procedures to keep family members informed of their loved one's care. We make ourselves as available as possible to discuss our clients' care with those who love them, and to be responsive to evolving needs, not just to the client but across the whole network of care.

There might be the temptation to see the provision of home care as ticking boxes of what tasks have been done, solely related to a client's physical needs. We have discovered over time that while meeting basic needs is essential, the real advantage of in-home care is the quality of interactive relationships that can grow to enrich the client's life and allow family members and loved ones to feel involved and supported.

A Guardian caregiver visiting a client at home in Toronto
The people we help

Who we serve

  • Seniors who are still independent, but who need a little assistance with housekeeping, meal preparation, and groceries to age at home. Such care often develops into more dependent personal care as the client ages.
  • Seniors with mobility or memory issues who are having a difficult time looking after themselves. This may be gradual or brought on by a sudden illness or fall.
  • People seeking palliative and end of life care.
  • Someone who needs constant supervision, but a spouse or adult child cannot always be there.
  • Younger clients who need, because of an accident or illness, assistance with daily living.
  • Younger clients in a moderate or advanced stage of early onset dementia.
  • Clients needing bedside support during a hospital stay. Hospital staff are stretched and patients can feel alone and neglected without a bedside caregiver.
  • The power of a one-on-one caregiver is amazing for post-operative recovery. We have helped clients well into their 90s fully recover and have no further need for care.
Our care

What we are offering

The principal thing that we offer is one-on-one personalised care, provided by a Certified Personal Support Worker or our Registered Nursing Staff. Examples of the support services provided include light housekeeping, assistance with bathing and toileting, meal preparation, assistance eating, dressing and incontinence care, laundry and linen change, calming anxieties throughout the night or daytime, recreation and companionship, and exercise help.

In delivering this care for your loved one, we are offering relief and peace of mind to you.

Who we've served

We would like to tell you how we’ve cared for former Canadian Prime Ministers, parents of Toronto rock stars, and cousins of Hollywood producers, but we won’t. That is because when we serve you, we guarantee absolute discretion and confidentiality with our clients.

Recognition & partnerships

Award-winning care, trusted partners

National recognition for our workplace and quality, an ISO-certified system, and partnerships that deepen the care we provide.

Awards & accreditation

Best Workplaces in Canada 2021-2026 — Great Place to Work CertifiedCanadian Business Excellence Award Winner 2019–2026 (Excellence Canada)ISO 9001:2015 certified quality-management system (Intertek)

Partners & members

Free in-home assessment

Ready when you are

A Registered Nurse visits at no cost to understand your loved one's needs and shape a plan. Care can often start quickly, sometimes the same day, depending on the circumstances.