Frequently Asked Questions

At Guardian Home Health Care, our mission is to provide the highest quality of at-home care for Seniors, fostering their independence and joyful living.

We are located at the Bayview and Moore intersection, and we service Toronto, Scarborough, Etobicoke, Mississauga and North York. Our specific address is:

Guardian Home Care

396 Moore Avenue

Toronto, ON

M4G 1C7

Phone: (416)-613-8570

Call us at 416-613-8570 or fill out our inquiry form. We can then correspond through email or over the phone to get a feel for you or your loved one’s care needs and to answer any questions you might have. We then set a time for a free in-home care consultation, at your convenience. During the consultation we will take a health history and discuss details of the home care assistance you would like us to deliver. Our Intake Care Managers have a wealth of knowledge and experience in caring for Seniors.

Our Toronto home care assistance is customized to care for your exact needs and desires. Through co-ordination and consultation with the client, the client’s family, our nurses, and any health professionals involved, we will produce an initial care plan that includes, but is not limited to:

• Bathing, dressing, toileting, grooming and incontinence care performed by a Certified Personal Support Worker
• Meal preparation according to your needs
• Walks, exercise and/or physiotherapy
• Light housekeeping, laundry, and changing of bed linens
• Medication reminders
• Escorting to medical appointments
• Companionship and social interaction
• Nursing care from a Registered Practical Nurse or Registered Nurse
• Wound Care

At Guardian Home Care Toronto, we have a straight forward Client Service Agreement that is required to be completed prior to start. This mainly protects you and your loved ones and sets out the standards which you should expect from your home care provider. We only have a 4-hour cancellation policy, meaning that we need notice of only 4 hours or more to cancel care. Unlike other Toronto home care companies, Guardian Home Care Toronto requires no upfront deposits, so you don’t have to worry about a thing.

Carefully! Each of our caregivers must be certified or registered and is thoroughly screened and must pass background and reference checks including Vulnerable Sector Screening clearance. For everyone’s protection, our caregivers are insured as well as covered by the Workplace Safety and Insurance Board (WSIB). Our caregivers are interviewed and carefully screened, then receive a thorough introduction to our Company’s policies and approach to care through a multi-day orientation.

Guardian’s expert home care services include personal care of a client and some domestic help around the house. Personal care includes bathing, showering, help with oral care, changing of incontinence briefs, while the domestic services usually include laundry, bed linen change, meal preparation, dishes clean up, and light housekeeping.

Guardian Home Care Toronto can provided care for you or your loved one wherever you call home including your house, condo or apartment or in a Retirement Home, Assisted Living Facility, Long-Term Care Facility, Dementia Care Facility or even in Hospital.

Yes, it is common for families to request in-home overnight care, especially when a spouse or family member is caregiving during the daytime and needing rest and peace of mind overnight. We can help with evening care and overnight care including toileting, help with oral care, changing of incontinence briefs, and companionship during wakeful hours in the night. Our caregivers will be attentive to your loved one overnight so that other family members can sleep.

Yes, we provide care for people with dementia. Most of our clients have some degree of cognitive decline and our caregivers are provided training for increased understanding and better care strategies.

Yes, we are one of the senior home care agencies that can help. Please visit our family-managed home care page here.